Privacy Policy

Last updated: May 2026

Privacy Policy

Last Updated: May 12, 2026

Welcome to Power Fix

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you use our website, software, and services.

1. Information We Collect

We may collect the following information:

- Name
- Email address
- Phone number
- Business information
- WhatsApp messaging data
- Device and browser information
- IP address and usage logs

2. How We Use Information

We use collected information to:

- Provide and improve our services
- Manage customer accounts
- Process transactions
- Send notifications and updates
- Provide WhatsApp communication services
- Improve security and fraud prevention
- Comply with legal obligations

3. WhatsApp Business API

Our platform may integrate with WhatsApp Business API provided by Meta Platforms, Inc.

By using WhatsApp-related services, you acknowledge that certain messaging data may be processed through Meta’s infrastructure according to their policies.

4. Data Protection

We implement industry-standard security measures to protect your data, including:

- Secure HTTPS encryption
- Access control systems
- Firewall protection
- Database security
- Regular monitoring and backups

5. Data Sharing

We do not sell personal information.

We may share data only with:
- Trusted service providers
- Payment processors
- Legal authorities when required by law
- Meta Platforms for WhatsApp messaging functionality

6. Cookies

Our website may use cookies and similar technologies to improve user experience and analytics.

7. User Rights

Users may request:
- Access to personal data
- Correction of inaccurate data
- Deletion of data
- Account removal

8. Data Retention

We retain information only as long as necessary for business, operational, and legal purposes.

9. Third-Party Services

Our services may include integrations with third-party platforms including:
- Meta / Facebook / WhatsApp
- Payment gateways
- Cloud hosting providers

We are not responsible for third-party privacy practices.

10. Children's Privacy

Our services are not intended for children under 13 years old.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page.

12. Contact Us

Power Fix
Email: support@powerfix.ae
Website: https://powerfix.ae

If you have questions regarding this Privacy Policy, please contact us.